Grocery & Whole Body Team Member

About This Role

This role will provide exceptional customer service across various departments within a Whole Foods Market store, handling customer purchases, stocking shelves, and maintaining store standards.

Responsibilities

• Provide exceptional customer service and address needs of customers in a timely and effective manner.
• Be cross-trained and work in multiple areas throughout the store, which may include cashiering.
• Process customer purchases, returns and credits.
• Ensure that all shelves and displays are properly stocked and front facing.
• Rotate products and remove out-of-date products.
• Maintain and support proper (Electronic Shelf Label) signage throughout the store.
• Ensure the highest retail standards are being met.
• Participate in fiscal period and quarter end inventories.
• Communicate all pertinent information to leadership.
• Establish and maintain a collaborative and productive working relationship with Store Leadership, Team Leaders, Floor Leads, fellow Team Members, support partners, customers and vendors.

Requirements

• Basic computer skills
• Proactive problem-solver with excellent follow-through and listening skills
• Clear and effective communication style, both written and verbal
• Thorough knowledge of products throughout the store or the ability to learn them quickly
• Ability to follow instructions and procedures

Nice to Have

• Prior retail, restaurant or hospitality experience is preferred

Benefits