Grocery Team Member

About This Role

The Grocery Team Member is responsible for maintaining a fresh and appealing shopping environment by stocking shelves, preventing spoilage, and providing excellent customer service in the grocery department.

Responsibilities

• Ensure a fresh and appealing display by keeping cases and shelves clean and well stocked
• Stock and clean grocery shelves, bulk bins, frozen and dairy cases
• Monitor and prevent spoilage, communicating waste to leadership
• Maintain back stock in good order
• Assist with sampling programs, keeping areas full, clean, and appealing
• Complete spoilage, sampling, temperature, and sweep worksheets
• Assist with periodic inventory checks
• Provide excellent customer service, addressing customer needs and using suggestive selling techniques
• Maximize sales potential through effective prepping, storing, rotating, stocking, and merchandising
• Maintain a clean and sanitary working and shopping environment, and equipment
• Perform opening, mid, and closing duties, ensuring accuracy of signs and pricing
• Immediately report safety hazards and violations

Requirements

• Ability to sell proactively
• Ability to learn basic knowledge of all department products
• Ability to visually examine products for quality and freshness
• Ability to perform simple math (addition, subtraction, multiplication, and division)
• Strong communication skills and willingness to work as part of a team
• Ability to meet customer service expectations and standards
• Ability to follow directions and procedures; effective time management and organization skills
• Passion for natural foods and the mission of Whole Foods Market
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency
• Understanding of and compliance with WFM quality goals
• Ability to lift 50 pounds
• Ability to stand/walk 6-8 hours in an 8-hour shift
• Ability to work in a wet and cold environment
• Ability to work a flexible schedule including nights, weekends, and holidays

Qualifications

• No prior retail experience required

Benefits