General Manager

About This Role

As a General Manager, you are fully accountable for all aspects of your shift, including cost controls, inventory, cash management, and customer relations, setting the standard for your team.

Responsibilities

• Manage all cost controls, inventory, cash, and customer relations during your shift
• Ensure 100% adherence to all company policies and procedures by self and crew
• Operate all equipment and stock ingredients
• Prepare products and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility daily
• Manage staffing, paperwork, cost controls, cash control, and food management
• Work to a schedule and maintain perfect image and adherence to standards
• Provide great customer service and ensure punctuality
• Manage store cleanliness, marketing, and profitability

Requirements

• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-workers
• Ability to add, subtract, multiply, and divide accurately and quickly
• Ability to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers
• Ability to enter orders using a computer keyboard or touch screen
• Access to insured vehicle for delivery
• Navigational skills to read a map and locate addresses