General Manager

About This Role

Lead and manage the daily operations of a Domino's store, focusing on profitability, brand standards, and team development. This role is crucial for delivering high-quality products and excellent customer service while fostering a positive work environment.

Responsibilities

• Manage costs, build sales, increase customer base, and ensure store profitability
• Lead Team Members in operational excellence and promotion of brand standards
• Recruit, train new Team Members, and manage scheduling
• Provide continuous training and development for Team Members and Management teams
• Uphold brand standards and company policies
• Serve as operations expert on Domino's operating standards to maximize productivity
• Ensure consistently high-quality product and service to customers
• Ensure health, safety, and cleanliness standards are upheld
• Foster productive and professional relationships and engage Team Members
• Serve as store mentor and operations expert in all Domino’s store-level Team Member positions
• Build relationships with customers and the community
• Handle cash, reconciliation, and reporting
• Manage inventory control
• Assist in marketing efforts

Requirements

• Exceptional and positive attitude
• Possess integrity and honesty
• Excellent attendance and punctuality
• Must be 18 years of age or older
• Reliable transportation, valid driver’s license, registration and liability insurance
• Ability to pass background investigation and motor vehicle report
• Previous quick service restaurant – pizza niche experience (1-2 years preferred)
• Ability to train and engage Team Members
• Ability to partner with Human Resources and corporate office team members on hiring practices and compliance
• Previous inventory control, labor costs and computer knowledge
• Ability to create and effectively manage Team Member schedule
• Basic math skills (add, subtract, multiply, and divide accurately and quickly)
• Verbal, writing, and telephone skills for communication with Team Members and customers
• Motor coordination for accurate and quick movements
• Ability to enter orders using a computer keyboard or touch screen
• Adept at utilizing proprietary software systems – PULSE and PWR
• Ability to comprehend and give correct written instructions
• Ability to stand for long periods of time

Qualifications

• 1-2 years preferred in quick service restaurant, specifically pizza niche experience

Skills

* Required skills

Benefits