Front Office Manager

About This Role

HealthActions Physical Therapy is seeking a dedicated Front Office Manager to ensure excellent patient care by managing administrative tasks and scheduling, contributing to top-quality physical therapy services and patient wellbeing.

Responsibilities

• Organize workload, input charges into computer, and greet all patients
• Screen incoming calls, take messages, and refer appropriate calls
• Schedule appointments for patients
• Perform insurance verification and patient collections
• Maintain general secretary support functions, including coordinating meetings, scheduling, greeting patients, coordinating in-services, and patient record keeping
• Create weekly patient schedules that align with needed Plan of Care
• Create patient charts and manage work comp verification and communication
• Assure accurate End-Script dates and sign/post progress notes
• Document communication pages and balance patient collections
• Verify patient appointment schedules

Requirements

• High school diploma
• Experience with computers
• Complete all in-service requirements and on-the-job training
• Complete all annual in-services, orientation, and re-orientation activities

Qualifications

• High school diploma
• Job experience helpful, but not required

Skills

* Required skills