Front Desk Coordinator

About This Role

Serve as the first point of contact for members and guests, ensuring smooth operations and delivering exceptional customer service in a Contract to permanent role. This position requires a proactive individual who thrives in a fast-paced environment and enjoys working collaboratively with evening and weekend availability.

Responsibilities

• Process payments efficiently using the designated payment application
• Print and organize menus for food and beverage offerings
• Create, print, and display flyers to promote events and activities
• Schedule and manage bookings for the golf simulator
• Deliver outstanding customer service to enhance the overall member experience
• Provide receptionist support, including phone coverage and handling inquiries
• Maintain an organized front desk area to ensure a welcoming environment
• Assist with administrative tasks as needed to support daily operations
• Collaborate with team members to address member needs effectively

Requirements

• Prior experience in customer service or receptionist roles
• Strong organizational skills and attention to detail
• Ability to manage bookings and appointments effectively
• Proficiency in handling payment processing systems
• Excellent communication and interpersonal skills
• Comfortable with multitasking in a dynamic environment
• Familiarity with administrative tasks and basic office equipment
• Positive attitude and a commitment to providing exceptional service

Qualifications

• Prior experience in customer service or receptionist roles

Benefits