Franchise Account Manager, Global Delivery Partnerships

About This Role

Manage global QSR franchise accounts, balancing local needs with corporate strategy to drive growth and secure marketing investments. Influence partners without direct authority and resolve complex issues to build long-term trust.

Responsibilities

• Lead day-to-day interactions with key decision-makers within high-value franchise groups
• Employ critical thinking and grit to unblock internal roadblocks and resolve difficult partner objections
• Pitch and secure marketing investments and product adoption by translating complex offerings into value-driven solutions for franchisees
• Partner with Ops Analysts to dive into the data, uncovering the "why" behind trends and delivering meaningful insights
• Collaborate cross-functionally across marketing, product, and legal to be the voice of the merchant
• Manage recurring business reviews and complex pipelines with precision
• Manage the tiny details of account health while never losing sight of the multi-year partnership vision

Requirements

• 4+ years of experience in account management, consultative sales, or business development
• Proficiency in using data-driven insights to influence stakeholders and measure the impact of business initiatives
• Experience with Salesforce and Excel to manage pipelines and analyze performance metrics
• Proven track record of managing complex partnerships and leading high-level presentations
• Bachelor's Degree

Qualifications

• Bachelor's Degree
• 4+ years of experience, ideally in account management, consultative sales, or business development

Nice to Have

• Experience managing enterprise partnerships or large-scale franchise organizations, ideally within the QSR or marketplace sector
• Resilient Mindset: A "go-getter" mentality with a high degree of ownership and adaptability
• Strong negotiation and forecasting skills with an ability to craft creative deal terms
• Ability to translate complex technical concepts and data points into high-impact, actionable recommendations

Skills

* Required skills

Benefits