Food Operations Manager

About This Role

This Food Operations Manager 1 role supports patient dining and retail operations at Goshen Health, ensuring exceptional customer experiences, regulatory compliance, and operational excellence within a healthcare setting.

Responsibilities

• Lead and support daily operations for patient dining services and retail food outlets
• Oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery
• Perform tray assessments to ensure food quality, presentation, and accuracy
• Ensure food safety, sanitation, and regulatory compliance (Joint Commission, state, and local health standards)

Requirements

• 2 years of management experience
• 1 year of work experience in food or culinary services
• Strong leadership skills and ability to work collaboratively
• Knowledge of nutrition and specialized diets
• Ability to manage multiple priorities
• Professional communication skills
• Passion for high-level customer service
• Working knowledge of automated food inventory, ordering, production, and management systems
• Working knowledge of menu graphics programs

Qualifications

• Associate's Degree or equivalent experience
• 2 years of management experience and 1 year of functional experience in food or culinary services

Benefits