Food & Consumables Coach

About This Role

The Food & Consumables Coach leads and develops teams to drive financial performance and sales within a designated store area, while modeling exceptional customer service standards. This role involves managing operations, merchandising, and ensuring a high-quality customer experience.

Responsibilities

• Lead and develop teams effectively through training, feedback, and communication
• Model and demonstrate exceptional customer service standards for store associates
• Drive financial performance and sales of designated store area by managing budgets, inventory, and mitigating shrink
• Provide supervision and development opportunities for hourly associates, including hiring, training, and mentoring
• Coordinate, complete, and oversee job-related activities and assignments, building accountability and identifying improvement opportunities
• Ensure compliance with company policies, procedures, and ethical standards, promoting a belonging mindset
• Promote a culture of belonging and create opportunities for associates to thrive
• Attract and retain talent, empower development, and recognize contributions
• Act with integrity, maintaining high standards of ethics and compliance
• Serve customers first, making data-driven decisions while considering all stakeholders

Requirements

• Firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training (for facilities that sell firearms)
• Current state-issued Certificate of Eligibility (for facilities that sell only ammunition with state specific requirements)
• Successfully complete all job-required trainings and assessments

Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
• 1 year of retail or general work experience and 1 year of supervisory experience

Nice to Have

• Bachelor of Science in Business Management and Leadership
• Certificate of Completion in People and Business Leadership
• General work experience supervising 5 or more direct reports including performance management, mentoring, hiring, and firing

Benefits