Food and Beverage Manager

About This Role

Manage the daily operations of a luxury hotel speakeasy and support other food and beverage outlets. Deliver outstanding guest service and achieve financial profitability for Waldorf Astoria Chicago.

Responsibilities

• Lead, direct, and manage all outlets operations, including budgeting, forecasting, and strategic planning
• Implement and comply with all company policies and brand standards
• Oversee sales and marketing initiatives for designated outlets
• Respond to guest inquiries and resolve concerns to ensure satisfaction
• Recruit, hire, supervise, train, assess, and evaluate department heads (assist)
• Oversee service quality, operational efficiency, guest satisfaction, standards compliance, and service/financial measurement
• Identify operational performance, productivity, and efficiency gaps and implement corrective measures
• Act as Restaurant General Manager in their absence

Requirements

• 2+ years of bar and beverage experience in an upscale / fine dining environment
• Energetic leader with a talent for driving high standards
• Passion for creating personalized experiences
• Champions a positive culture

Qualifications

• At least 2 years of bar and beverage experience in an upscale / fine dining environment

Nice to Have

• Prior experience in a union environment
• Experience in a luxury hotel

Benefits