Field Support Engineer
Contract
Entry Level
Posted 1 week ago
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Support healthcare clinics in New York doing hands-on IT and networking tasks, closely coordinating with end users and senior engineers. This role requires frequent travel between multiple locations and flexibility for varying shift timings.
Responsibilities
- Box and unbox IT/networking equipment
- Set up plug-and-play networking devices under supervision
- Install, backup, and perform basic hardware setups
- Rack and stack networking equipment under supervision
- Follow technical instructions from senior engineers
- Provide desktop and basic network support
- Coordinate with end users and IT teams
- Update and manage tickets
Requirements
- Basic understanding of IT infrastructure
- Basic understanding of Networking
- Basic understanding of Desktop support
- Ability to follow technical instructions
- Willingness to learn and grow
- Good communication and interpersonal skills
- Valid Driver’s License
- Personal vehicle
- Flexibility for travel and shift timings
Qualifications
- Fresh graduates or junior-level candidates welcome
Nice to Have
- ServiceNow helpdesk experience
- Prior field support experience
Skills
ServiceNow
*
* Required skills
Benefits
Overtime pay
Mileage Reimbursement ($0.725 per mile)
Other expense reimbursement (tools, parking)