Field Service Manager

About This Role

Lead and manage a team of technicians providing wildlife exclusion and repair services for residential and commercial properties. Ensure high service quality, drive team performance, and maintain safety and technical compliance.

Responsibilities

• Lead and train a team of technicians to deliver high-quality wildlife exclusion and pest control services
• Conduct regular field inspections to ensure compliance with safety protocols and monitor service quality
• Manage routing and scheduling to optimize service delivery and operational efficiency
• Assist with recruitment, onboarding, and ongoing training of new team members
• Oversee service fleet maintenance within the district
• Act as a resource for service and customer satisfaction, addressing concerns and resolving complaints
• Cover open routes and jobs when necessary due to employee vacations or turnover
• Manage district chemical orders and wildlife control supplies (M&S management)
• Monitor and manage accounts receivable in partnership with the District Manager
• Conduct regular ride-alongs with technicians, providing real-time feedback and training
• Ensure employee licensure and assist with renewals, ensuring compliance with state regulations

Requirements

• Proven experience in construction, carpentry, roofing, or other related fields
• Ability to work in the field independently
• Strong problem-solving skills and attention to detail

Qualifications

• High school diploma or equivalent

Nice to Have

• College degree
• Experience with Salesforce

Skills

* Required skills

Benefits