EHR Specialist II

Remote
Caminar, Inc. San Mateo, CA $75,000 - $87,358
Full Time Entry Level 2+ years

Posted 4 weeks ago Expired

This job has expired

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About This Role

The EHR Specialist II maintains the Electronic Health Record system, focusing on user management, form development, and support for a behavioral health organization. This role ensures the EHR operates efficiently and in compliance with regulations.

Responsibilities

  • Set up new hire EHR profiles and manage user changes, including LMS course and Credible profile setup.
  • Manage user terminations and leaves of absence by removing EHR access and user profiles.
  • Provide support for medical user needs, such as eRx token setup and eLab problem resolution.
  • Contribute to the design and maintenance of EHR forms and develop user guides, knowledge base articles, and training materials.
  • Resolve task tickets, provide ongoing support for EHR software issues through the ticketing system, and coordinate with Credible for software issue resolution.
  • Manage client portal development and use, and become a subject matter expert on all aspects of the EHR system.
  • Collaborate with the EHR Manager to develop and maintain administrative and clinical workflows and provide ad-hoc training.
  • Attend training events, staff meetings, Credible User Group meetings, run monthly QA and Credential Attachment reports.
  • Ensure the EHR works in accordance with State and County regulations and continuously improve processes that utilize the EHR system.
  • Work independently on special projects and interact with non-computer personnel as a trainer.

Requirements

  • Excellent computer skills, including Microsoft Office (Word, Excel, Publisher)
  • 2+ years of hands-on EHR experience
  • Problem-solving skills
  • Customer service skills
  • Oral communication skills
  • Quality management skills
  • Planning and organizing skills
  • Adaptability
  • Dependability
  • Safety and security awareness
  • Ability to work independently
  • Proficiency with SQL Server Management Studio (SSMS)
  • Ability to configure, maintain, and optimize SQL Server databases
  • Knowledge of writing, modifying, and analyzing SQL queries
  • Willingness to learn new technologies, systems, and processes

Qualifications

  • Minimum 2 years of hands-on EHR experience.

Nice to Have

  • Experience in health services administration or non-profit environment
  • Knowledge of clinical workflows, county requirements, and MediCal regulations

Skills

Word * Excel * Problem Solving * Microsoft Office * Adaptability * Customer service * Oral communication * Publisher * Dependability * Planning/Organizing * Safety and Security * Quality Management * EHR software * SQL queries * Credible * OQ Analyst * Vivantio ticketing system * SQL Server Management Studio (SSMS) * SQL Server databases *

* Required skills

Benefits

Dental Insurance
Commuter Benefits
401(k) retirement savings plan
Flexible Spending Account
Employer match on 401(K)
Vision Insurance
Medical Insurance
Sick leave
Long-term disability insurance
Vacation benefit
Life Insurance
Paid Holidays
AD&D Insurance
Employee Assistance Program
Employee Wellness Program

Certifications

CPR (Required) First Aid (Required)

About Caminar, Inc.

Caminar is a leading behavioral health organization that supports thousands of youths and adults across multiple counties in Northern California and the San Francisco Bay Area. They provide comprehensive mental health and substance use treatment and wrap-around services through evidence-based, whole...

Healthcare
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