DPO Teller

Consumers Energy Lansing, MI $18 - $20
Contract Entry Level 1+ years

Posted 1 month ago Expired

This job has expired

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About This Role

Process 1,000-2,000 monthly bill payments accurately by accepting various payment methods, answer general customer account questions, and complete identity verification for new utility service customers in an office setting.

Responsibilities

  • Process 1,000-2,000 monthly bill payments by accepting credit card, cash, check, or money orders
  • Answer general customer account questions
  • Complete identity verification for new utility service customers
  • Provide excellent customer service
  • Work independently in an office related setting
  • Maintain organizational standards within assigned office
  • Control losses by following policies and procedures
  • Process payments accurately without errors
  • Perform to accuracy standards without exceptions

Requirements

  • High School Diploma
  • One or more years handling cash in a customer service environment

Qualifications

  • High School Diploma
  • One or more years handling cash in a customer service environment

Nice to Have

  • Knowledge of Microsoft Office programs (Word, Excel, Outlook)
  • Ability to type 40 words per minute
  • Experience with SAP applications including Cash Desk

Skills

Word * Excel * Communication Skills * Microsoft Office * Attention to detail * Outlook * SAP * Interpersonal Skills * Cash Desk *

* Required skills

About Consumers Energy

Energy & Utilities
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