Director of Admissions

About This Role

This role involves leading and managing all admissions and intake operations for a behavioral health facility, ensuring timely, efficient, and patient-centered access to care. The Director of Admissions will work closely with clinical leadership, manage a high-performing team, and serve as a liaison with referral sources and payers to drive census growth and maintain regulatory compliance.

Responsibilities

• Provide leadership to the Admissions Department and cultivate an integrated team function.
• Implement strategic plans for business development and marketing related to facility admission.
• Lead quality management initiatives for crisis triage, evaluation, intake, and admission.
• Assign and distribute scheduled evaluations, intakes, or admissions based on requests and hospital census.
• Conduct quality assurance and improvement programs for all crisis triage, evaluation, intake, and admission services.
• Perform follow-up communication and generate recommendations for organizational leadership.
• Develop and implement program policies and procedures guiding service provision.
• Responsible for hiring, orienting, and providing continuing education for Admissions Department personnel.
• Serve as a clinical liaison with referral sources.
• Improve efficiency and quality of service delivery within the department and develop/meet departmental goals.
• Ensure department compliance with new laws and regulations.
• Recruit, train, and supervise staff.
• Manage department finances, prepare, and monitor budgets and spending.
• Determine and implement admissions best practices, promote the hospital, and maintain a satisfied patient base.

Requirements

• Master’s Degree in Human Services Field OR RN nursing license

Qualifications

• Master’s Degree in Human Services Field or RN nursing license
• 3+ years’ experience in healthcare-related admissions; 3 years as Director of Admissions in a Behavioral health facility preferred.

Nice to Have

• 3+ years experience in healthcare-related admissions
• 3 years work experience as a Director of Admissions in a Behavioral health facility

Certifications