Direct-To-Home Full Time Installation Technician
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Upload Your ResumeAbout This Role
The Direct-to-Home Full Time Installation Technician will provide expert-level installation and services for Vivint Smart Home technology, ensuring high-caliber customer service. This role focuses on proactively protecting customers and keeping them connected to their homes.
Responsibilities
- Earn piece rate pay and enjoy an unlimited commission plan
- Become an expert on smart home technology by training on industry-leading products
- Manage inventory and assets with a business owner mentality
- Install, services, and troubleshoot cutting-edge smart home technology in customer homes
- Create solutions to protect and simplify customers’ lives
- Conduct routine maintenance and inventory of company products and equipment
- Explain and provide detailed system capabilities and operational instructions to various customers
- Control own income by providing opportunities for customers to purchase additional products and services
- Leverage services and installation appointments into leads and revenue
Requirements
- Exceptional Customer Service skills
- Willingness to submit to a criminal background check
- Current valid driver’s license and reliable transportation
- Ability to lift and carry up to 45 lbs
- Ability to climb ladders up to 14’
- Ability to work in attics and other limited-space areas
- Ability to bend, kneel, crouch, and stand for long periods
Nice to Have
- Sales experience
- Field services experience
- Construction worker experience
- Electrician experience
- Other technical background
About Vivint
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services.