Delivery Driver

About This Role

Join our team as a Delivery Driver to deliver exceptional customer experiences by operating a vehicle safely, efficiently, and with a friendly smile, ensuring every delivery is completed to satisfaction.

Responsibilities

• Operate a vehicle safely and efficiently to deliver products within designated delivery areas
• Navigate multi-story buildings, adverse terrain, and various address locations using strong navigational and map-reading skills
• Provide outstanding customer service by interacting professionally with customers
• Accurately process orders and handle monetary transactions, ensuring correct change is given
• Stock and organize ingredients and supplies from delivery vehicles to storage areas
• Maintain vehicle cleanliness and perform basic equipment operation and maintenance checks
• Communicate effectively with team members and management regarding delivery status and customer feedback
• Meet strict quality control standards and delivery time commitments
• Handle multiple deliveries during peak hours while maintaining composure and efficiency
• Comply with all safety protocols and company policies while operating company vehicles
• Assist with general store operations and inventory management as needed

Requirements

• Minimum 18 years of age
• Access to an insured vehicle suitable for delivery purposes
• Ability to read maps and locate addresses accurately
• Strong navigational skills
• Excellent verbal and written communication skills
• Proficiency with computer keyboards and touch screen technology
• Basic mathematical skills
• Ability to make correct monetary change and process transactions accurately
• Strong motor coordination and hand-eye coordination
• Reliable transportation and consistent punctuality
• Ability to work independently and collaboratively
• Physical capability to lift, carry, and handle deliveries weighing up to 50 pounds
• Time management and organizational skills
• Resilience and ability to work effectively under stress during peak delivery hours

Nice to Have

• Previous customer service or delivery experience
• Knowledge of Louisville area geography
• Experience with delivery route optimization
• Problem-solving skills and ability to handle challenging customer situations
• Vehicle maintenance awareness and basic troubleshooting skills
• Bilingual communication abilities