Customer Service Delivery Driver

About This Role

This role involves supporting wholesale and retail customers with Sherwin-Williams products and services, as well as safely delivering products to customers from the store using company vehicles.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Load, transport, and deliver items to customers in a safe, timely manner
• Assist with loading and unloading items from vehicles
• Maintain the store vehicle and alert the supervisor to repair and servicing needs
• Adhere to assigned routes and following time schedules
• Comply with all laws, traffic regulations, safety procedures, etc., when driving a vehicle
• Prepare reports and other documents relating to deliveries
• Operate equipment and machines, such as cars, trucks, forklifts, etc.

Requirements

• Must be at least 21 years of age
• Must be legally authorized to work in the country of employment
• Must have a valid, unrestricted Driver’s License
• Ability to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Willing to work all scheduled hours, which may include evenings and weekends

Qualifications

• At least one (1) year experience working in a delivery, retail, or customer service position preferred

Nice to Have

• High School diploma or GED
• At least one (1) year experience working in a delivery, retail, or customer service position
• Previous work experience selling paint and paint related products
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

Benefits