Customer Manager Associate

About This Role

The Customer Manager Associate develops relationships with store managers/personnel to achieve short and long-term sales objectives in a given market territory. This role focuses on wall-to-wall sales coverage, including new item placement, merchandising, and promotional activities. The Associate CM has selling duties for less complex small and midsize retailers.

Responsibilities

• Sell promotional programs for displays at independent natural retailers purchasing from distributors
• Sell incremental quantities for display and TPR based on OI programs through distributors
• Develop relationships with store managers and buyers through impeccable communication and follow through
• Obtain distribution and placement of client new items at independent natural retailers through distributors such as UNFI and/or Kehe
• Identify and correct voids
• Merchandise manufacturer’s products to obtain best possible shelf placement
• Attend retailer resets when requested
• Complete audits and pricing surveys in stores as requested
• Communicate competitive and market activity to management
• Utilize supplied technology to report on results
• Set and review performance against objectives with Sales Manager

Requirements

• Sales experience
• Strong interpersonal, organizational and sales skills
• Ability to work effectively with team members, peers, management and external customer contacts
• Home space to store samples that are readily accessible and securely stored
• Basic Office (Outlook, Excel) functionality comprehension
• Proficient in managing Outlook e-mail and calendar, as well as excel basic workbooks
• Valid driver's license
• Proof of current auto insurance
• Ability to drive a car for extended periods of time

Qualifications

• Bachelor of Arts Degree or equivalent work experience

Nice to Have

• Experience in the natural industry

Skills

* Required skills