Customer Account Lead

About This Role

This role involves achieving and exceeding operator sales for Nestlé Professional Solutions' beverage portfolio within the Austin/San Antonio market, primarily focusing on growing the existing account base and acquiring new business. The successful candidate will develop and execute account-specific plans to meet revenue and profit goals.

Responsibilities

• Acquire additional venues/outlets within existing account base through effective Pipeline Management to achieve territory targets
• Responsible for Net New business within the assigned territory
• Effectively utilize Salesforce to manage growth opportunities and customer events
• Sell Seasonal & Innovation programs (Pre-Scheduled Shipments) to ensure full compliance throughout all accounts
• Lead joint business planning/business reviews with assigned accounts to meet or exceed contractual service level agreements
• Collaborate with Operations partner to ensure seamless execution of onboarding, training and installation of new venues
• Ensure that customers adhere to brand stewardship and complete assigned quality assurance tasks within the assigned territory
• Lead optimal negotiation and execution of contract approvals and initiatives
• Successfully negotiate profitable agreements/contracts, administer contracts
• Advise distributors concerning sales and opportunities to ensure stocking
• Effectively manage sales pipeline, identify sales gaps and action plans
• Achieve established sales goals
• Meet established trade spend targets (including deduction management)
• Provide accurate sales forecasts for opportunities in C4C and Salesforce
• Successfully negotiate profitable agreements/contracts
• Maintain an entrepreneurial mindset to develop and implement incremental opportunities
• Effectively launch new products quickly and efficiently utilizing all tools and best practices available
• Update all applicable team members and support teams on a regular basis on all facets of the business

Requirements

• 6+ years in direct outside sales, B2B or business development experience
• 6+ years’ experience in market planning, foodservice, hospitality, and/or beverage
• 5+ years negotiating complex agreements
• Astute financial awareness, including P&L responsibility
• Experience creating professional customer bids and business plans
• High level of customer relationship management techniques
• Ability to articulate business results with a deep knowledge the role has on the business
• Deep industry knowledge of key segments to include: Business & Industry, College & University, Healthcare, Lodging, Military, Travel, Retail and Grocery

Qualifications

• 6+ years in direct outside sales, B2B or business development experience

Skills

* Required skills

Benefits