Coordinator - Restaurant Events

About This Role

This role involves booking private events and reservations for large groups in The Breakers restaurants, ensuring exceptional customer service and seamless dining experiences. The coordinator will manage reservation details, collaborate with teams for resource allocation, and support marketing efforts for group dining services. The ideal candidate is detail-oriented with strong organizational and administrative skills.

Responsibilities

• Handle all aspects of group dining reservations, including booking and confirming reservations, managing guest inquiries, and coordinating special requests
• Collaborate with the team to ensure the availability of adequate resources, such as tables, seating arrangements, and menu options, to accommodate group bookings
• Maintain accurate and up-to-date records of reservation details, guest preferences, and special requests
• Prepare and distribute menu cards for group events, ensuring accuracy and adherence to branding guidelines
• Communicate effectively with guests, providing information about menus, pricing, and availability
• Assist in managing the group dining calendar, ensuring optimal utilization of restaurant space and staff resources
• Support the Marketing team in promoting group dining services, and contribute to the development of marketing materials and strategies
• Assist with administrative tasks, including data entry, reporting, and filing, to ensure smooth operations of the group dining program

Requirements

• High school diploma or equivalent
• Proven experience in a similar role, preferably in a fast-paced restaurant or hospitality setting
• Excellent organizational and time management skills
• Strong written and verbal communication skills
• Proficiency in computer applications, including reservation management systems, Microsoft Office Suite, and CRM software
• Detail-oriented and conscientious, with a focus on providing exceptional customer service
• Ability to work independently, take initiative, and problem-solve effectively

Qualifications

• High school diploma or equivalent
• Proven experience in a similar role, preferably in a fast-paced restaurant or hospitality setting

Nice to Have

• Additional certification or training in hospitality, event management, or a related field
• Knowledge of menu planning and menu card design

Skills

* Required skills