Community Director - Lease Up

About This Role

Lead the overall operations of a brand new 55+, active adult community while fostering a strong community culture, managing financial goals, and developing a high-performing office team.

Responsibilities

• Manage, lead, develop, and motivate a high-performing office team
• Create and maintain a community culture focused on enhancing residents' way of life and providing excellent customer service
• Provide continual training and performance evaluation of associates
• Participate in resident-led events and activities
• Participate in sales programs and leasing activities, building rapport with current and prospective residents
• Establish and maintain maximum occupancy and revenue potential of the apartment community
• Manage daily operations of the property to achieve financial goals and budgets
• Ensure the physical well-being and curb appeal of the community, including daily property inspections and ensuring units are market-ready
• Keep an active gauge on local market conditions and availability, identifying areas of improvement and making strategic recommendations
• Ensure thorough application and credit checks are completed on all prospective residents before approval
• Maintain current records of liability insurance
• Exercise sound judgment regarding property expenditures and ensure timely and accurate submission of all invoices
• Take a proactive approach with vacancies by achieving timely unit turnover in partnership with maintenance supervisor and implementing marketing programs
• Ensure timely service and enforcement of evictions for non-payment of rent and violation of community rules and regulations

Requirements

• Experience developing and leading a high-performing team
• Understanding of financial statements, budgets, and invoicing
• Excellent communication skills; proficient in speaking, reading, and writing in English
• Strong computer skills, including MS Office, property management software (i.e., Yardi, On-Site), and CRM solutions
• High School diploma or equivalency certificate
• Valid driver’s license and insured, operable vehicle

Qualifications

• High School diploma or equivalency certificate

Nice to Have

• Prior multifamily property management experience
• Previous lease-up experience and/or 55+ experience

Skills

* Required skills

Benefits