Client Support Specialist

Checkwriters Northampton, MA
Full Time Entry Level

Posted 1 month ago Expired

This job has expired

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About This Role

Join an exceptional Client Support team, building meaningful client relationships and addressing their needs to ensure effective communication and successful outcomes. Take on the challenge of problem-solving and assist clients with payroll accuracy, time management, recruiting, onboarding, and HR modules.

Responsibilities

  • Build meaningful relationships with clients while fulfilling their requests
  • Handle client issues from start to finish, ensuring effective communication and successful outcomes
  • Build knowledge base to become a go-to resource for clients and coworkers
  • Assist clients in processing their payroll accurately and on time
  • Support clients in time management, recruiting, and onboarding
  • Provide guidance on all HR modules

Requirements

  • Energetic, organized, and empathetic
  • Enjoy problem solving
  • Organized and analytical, comfortable with numbers
  • Natural people person

Benefits

Competitive salary
Exceptional office workspace
Private pickleball courts
Benefits package
Company-sponsored community events
Company-sponsored social events
Sit to stand desks

About Checkwriters

Checkwriters is a payroll and HR software services company focused on elevating every step of the customer experience, providing genuinely useful Payroll and HR software and a team of experts.

Professional Services
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