Client Manager

About This Role

This Client Manager role drives revenue expansion by identifying and executing upsell opportunities, strengthening client relationships, and maximizing customer lifetime value through strategic account growth initiatives within the existing client base.

Responsibilities

• Analyze existing customer accounts to identify upsell and cross-sell opportunities
• Develop and execute targeted growth strategies for assigned client portfolio
• Build and maintain strong relationships with key stakeholders at client organizations
• Conduct needs assessments to understand evolving customer requirements and business objectives
• Present tailored solutions and proposals to expand service offerings within existing accounts
• Collaborate with customer success and account management teams to ensure seamless client experience
• Track and report on growth metrics, pipeline development, and revenue expansion goals
• Negotiate contract renewals and upgrades to maximize account value
• Stay informed about industry trends and competitive landscape to identify new growth opportunities
• Work closely with product and marketing teams to align growth strategies with company offerings

Requirements

• 3-5 years of B2B sales experience
• Proven track record of meeting or exceeding revenue targets through existing account expansion
• Strong analytical skills with ability to identify growth opportunities in customer data
• Excellent communication and presentation skills

Qualifications

• Bachelor's degree in Business, Marketing, or related field preferred
• 3-5 years of B2B sales experience, preferably in account management or customer growth roles

Nice to Have

• Experience with CRM systems and sales analytics tools
• Bachelor's degree in Business, Marketing, or related field

Skills

* Required skills

Benefits