Claims Manager / Senior Claims Manager-Corporate Claims

About This Role

Oversee and optimize claims department operations, leading strategic oversight of claim settlements and developing a team of claims professionals. This role involves analyzing claims data, establishing reserves, and implementing best practices to enhance efficiency and service quality.

Responsibilities

• Oversee Claims department operations, optimizing workflows and ensuring high productivity
• Develop and implement strategic plans for the Claims department to align with business goals and objectives
• Lead the strategic oversight of claims settlements to confirm coverage and determine liability, compensability, and damages
• Advise team members on claim file management including settlement and reserving strategies
• Analyze claims data to identify trends, assess performance, and provide regular reports to senior management
• Establish reserves and provide insights or reports to Corporate Claims or senior management
• Lead and mentor claims professionals, ensuring they achieve excellence in their roles
• Serve as a resource on insurance policy and claims handling procedures
• Identify opportunities for process improvements and implement best practices to enhance efficiency and service quality
• Perform performance and coaching of staff and make decisions regarding talent selection, development, and performance management

Requirements

• Minimum of 6 years of experience in property and casualty claims handling
• Minimum of 3 years leadership experience
• Bachelor’s Degree or equivalent experience

Qualifications

• Bachelor’s Degree or equivalent experience
• Minimum of 6 years of experience in property and casualty claims handling, including a minimum of 3 years leadership experience

Nice to Have

• Completion of or continuing progress toward a professional designation such as AIC or CPCU

Benefits

Certifications