Change Management Specialist

About This Role

The Change Management Specialist serves as a key player in driving organizational change and communication within a large, matrixed company. This role involves creating and executing change plans, coordinating activities, and influencing stakeholders to ensure successful adoption of new processes, systems, and behaviors.

Responsibilities

• Serve as a Change Management and Communications Specialist working with business units across a large, matrixed company
• Influence and guide changes within project and transformations
• Create and drive Change Plans
• Create artifacts, communications, or deliverables necessary to drive change
• Coordinate meetings, drive action items, and think analytically
• Maintain relationships with internal clients to understand upcoming changes (people, process, system, behavior, or culture changes)
• Run working team meetings (facilitating while sharing screen)
• Influence and guide changes, including convincing upper leadership to understand the importance of change management
• Learn about projects through interviews and research to write rollout communications
• Design materials in MS PowerPoint to support a change rollout
• Review and edit communications to ensure consistent messaging across channels
• Coordinate activities and ensure consistent and timely execution of change implementation plans
• Use surveys, interviews, and focus groups to gather perspectives and measure change adoption

Requirements

• 2-year degree
• 5+ years of experience in Organizational Change Management, transformation leadership, or strategic communication
• Knowledge of computer software (MS Word, MS PowerPoint, MS Excel)
• Knowledge of organizational change management principles or experience rolling out process and people changes in a business
• Verbal/written communication skills
• Ability to lead without authority
• Problem-Solving / Adaptability
• Ability to convince stakeholders
• Confidence in presentation and workshop facilitation abilities

Qualifications

• 2-year degree required, bachelor's degree is preferred
• 5+ years of experience in Organizational Change Management, transformation leadership, or strategic communication

Nice to Have

• Bachelor's degree
• Ability to share screens and make writing and design edits in real-time

Skills

* Required skills

Benefits