Career Coach

About This Role

The Career Coach will manage a caseload of participants to provide work readiness counseling and mentoring, assess their competencies and work history, and help them create employment plans. This role focuses on guiding individuals towards self-sufficiency through job search, education, and retention support.

Responsibilities

• Manages a caseload of participants and provides work readiness counseling and mentoring
• Assesses participant competencies, work history, educational attainment, skills and abilities; identifies challenges to finding employment and prompts solutions
• Conducts regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness
• Completes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals
• Maintains information about area resources and employers
• Ensures participant accountability and attendance; tracks and maintains employment retention goals
• Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency

Requirements

• Associate's degree from an accredited university or college OR 12 months of related work experience
• Excellent verbal and written communication skills
• Demonstrated customer service skills
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources
• Frequent local travel

Qualifications

• Associate's degree from an accredited university or college, or 12 months of related work experience
• 12 months of related work experience or one to three years' experience in workforce development or related programs preferred

Nice to Have

• One to three years' experience in workforce development or related programs