Care Transition Coordinator Hospice Sales

About This Role

Serve as the primary liaison between healthcare referral sources, patients, and the clinical team to ensure seamless transitions into hospice care. This role focuses on sales execution, relationship building, and coordinating timely referrals to expand market share and achieve admission goals.

Responsibilities

• Serve as liaison between referral sources, patients, caregivers, and the clinical team for seamless care coordination
• Execute effective, structured sales calls to meet the needs of referral partners
• Identify and meet the needs of referral partners through consistent communication and service excellence
• Execute weekly, monthly, and quarterly strategies to increase market share and drive referral growth
• Initiate, manage, and document consistent sales activities across multiple contacts within each referral source
• Achieve established referral and admission goals and contribute to overall organizational growth
• Build and maintain collaborative working relationships with referral partners, community stakeholders, and internal teams
• Represent the organization professionally across a variety of healthcare settings
• Engage patients, caregivers, and hospital care teams to facilitate appropriate, timely home health or hospice transitions
• Maintain accurate documentation in CRM and EMR systems to support communication and continuity of care

Requirements

• Minimum two years of healthcare or related sales experience
• Demonstrated ability to interact professionally with individuals at all levels
• Strong communication, relationship-building, and decision-making skills
• Proficient with Microsoft Office (Word, Excel, Teams, Outlook) and CRM systems
• Ability to work independently, prioritize competing demands, and manage a dynamic schedule
• Reliable transportation with current auto liability insurance

Qualifications

• Bachelor’s degree in Healthcare, Business, Marketing, or a related field preferred; equivalent experience accepted.
• Minimum two years of healthcare or related sales experience; hospice or home health experience preferred.

Nice to Have

• Bachelor’s degree in Healthcare, Business, Marketing, or a related field
• Hospice or home health sales experience

Skills

* Required skills