Business Services Team Manager

About This Role

Lead and manage the Business Services Team, overseeing efficient and effective travel, logistics, event planning, scheduling, expense policy, and administration for a global open-source software company.

Responsibilities

• Lead the Business Services team to ensure efficient and effective operations
• Oversee travel approvals, logistics, and operations for a dispersed workforce
• Manage expense review in line with company policies, ensuring fairness and consistency
• Plan complex, large-scale company events four times a year involving hundreds of attendees from diverse countries
• Administer company offices that provide executive briefing and operational facilities
• Develop and implement global duty of care, health, and safety programs with comprehensive policies and practices
• Coordinate with suppliers and run small projects or initiatives
• Set and politely defend expense expectations for all colleagues
• Ensure team participates in all company events from planning to operations and safety reviews

Requirements

• Exceptional academic track record from both high school and university
• Undergraduate degree in a technical or business subject
• Demonstrable drive and track record of going above-and-beyond expectations
• Strong leadership and management skills
• Excellent judgment in matters involving money, policy, and in-person interactions
• Ability to work effectively in a global, multicultural organization
• Excellent interpersonal skills, curiosity, and flexibility
• Responsibility, accountability, thoughtfulness, and self-awareness
• Result-oriented with a personal drive to meet commitments
• Ability to travel up to four times a year for company events up to two weeks long

Qualifications

• An undergraduate degree in a technical or business subject

Nice to Have

• Travel industry experience
• Project management experience
• Event management and operations experience
• Business and corporate administration experience

Skills

* Required skills

Benefits