Business Services Team Manager

About This Role

Lead and manage the Business Services Team, overseeing efficient and effective travel, logistics, event planning, scheduling, expense policy, and administration for a global open-source software company. This role involves significant coordination, budgeting, and decision-making for large-scale company events and operational costs.

Responsibilities

• Lead efficient and effective travel, logistics, event, scheduling, expense policy, and administration
• Coordinate large-scale company events for hundreds of people from 80+ countries, four times a year
• Manage travel procurement and logistics for company events, ensuring efficiency and safety
• Serve as an independent check on expense claim approval, ensuring fairness and consistency
• Provide traditional 'EA' services for company leads across departments, including scheduling and coordinating reports
• Oversee travel approvals, logistics, and operations
• Conduct expense review in line with company policies
• Manage company offices that provide executive briefing and operational facilities
• Manage global duty of care, health, and safety programs with comprehensive policies and practices

Requirements

• Exceptional academic track record from both high school and university
• Undergraduate degree in a technical or business subject
• Drive, and a track record of going above-and-beyond expectations
• Leadership and management skills
• Demonstrable good judgment in matters involving money, policy, and in-person interactions
• Ability to work in a global, multicultural organization
• Excellent interpersonal skills, curiosity, flexibility
• Responsibility, accountability, thoughtfulness, and self-awareness
• Result-oriented, with a personal drive to meet commitments
• Ability to travel up to four times a year, for company events up to two weeks long

Qualifications

• An undergraduate degree in a technical or business subject

Nice to Have

• Travel industry experience
• Project management experience
• Event management and operations experience
• Business and corporate administration experience

Benefits