Bank Teller Supervisor

About This Role

Supervise and support daily teller operations for a financial institution, ensuring compliance, providing leadership to staff, and resolving escalated customer concerns. Ensure accuracy in cash handling, balancing, and vault operations to minimize risk.

Responsibilities

• Supervise and support daily teller operations, ensuring compliance with banking regulations and internal policies
• Provide leadership, coaching, and training to teller staff to maintain high performance and service standards
• Approve transactions within assigned limits and resolve escalated customer concerns
• Monitor cash handling procedures, balancing, and vault operations to ensure accuracy and minimize risk
• Assist with opening and closing procedures, audits, and reporting requirements
• Maintain strong knowledge of products and services to support cross-selling and relationship building

Requirements

• Minimum 2 years of banking experience
• Strong understanding of teller operations, cash management, and compliance standards
• Proven leadership skills with the ability to motivate and develop team members
• Excellent customer service and communication skills
• High attention to detail and ability to work in a fast-paced environment

Qualifications

• Minimum 2 years of banking experience required (teller or supervisory experience preferred)

Benefits