Automotive Internet Sales Consultant

About This Role

Drive digital sales and provide exceptional customer service for automotive online sales leads. This role requires technical savvy to manage online inquiries, schedule appointments, and maintain customer relationships for Kuhn Volkswagen.

Responsibilities

• Manage sales leads generated online
• Organize and monitor all internet sales leads and maintain detailed customer files
• Schedule and follow-up on appointments
• Build strong rapport with customers and maintain meaningful contact after the sale
• Learn and internalize the customer experience policy: The Kuhn Code
• Become knowledgeable and proficient in teaching all high-tech features of vehicles for sale
• Greet and offer assistance or direction to any customer who enters the dealership showroom or sales lot
• Effectively collect customer data and input into the Client Management application
• Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
• Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles

Requirements

• Proficiency in email and text message communication
• Excellent grammar and written communication skills
• Exceptional customer service skills
• Comfortable with commission-based compensation
• Enthusiastic with high energy
• Outgoing with a friendly personality
• Clean and valid driver's license
• Willingness to submit to a drug screen

Nice to Have

• Previous automotive dealership sales experience

Benefits