Associate Director, Hospital Key Account Manager - Neuroscience

About This Role

Lead strategic account management for Neuroscience products within targeted hospital systems, optimizing access and driving adoption of COBENFY. Develop and execute account-specific strategies, partner with cross-functional teams, and build strong relationships with key hospital decision-makers to improve patient outcomes.

Responsibilities

• Gain a deep understanding of customer objectives, challenges, stakeholder/influence mapping, and market dynamics in the Neuropsychiatry space
• Lead the development and execution of account-specific strategies and partner with cross-functional teams to support adoption within hospital and health systems
• Integrate and prioritize account plans and coordinate activities across matrix partners to ensure stellar account management/support
• Generate optimal access to enable COBENFY use in target accounts by supporting formulary management, the P&T process and advocating for improvement of formulary position
• Understand account's decision-making on protocols/pathways; monitor any changes and advocate for open access to COBENFY on pathways and protocols
• Coordinate with HIT Specialists to support EMR/EHR updates to reflect updated clinical pathways, hospital protocols and order sets as needed
• Engage matrix team and key hospital decision makers to collaboratively build economically accretive solutions beneficial to population health
• Lead discussions on hospital reimbursement models tied to outcomes, leverage economic data and models to help demonstrate COBENFY's value proposition
• Serve as the BMS Neuroscience contact and build and maintain strong, long-term professional relationships with C-suite, finance, pharmacy, operations and other relevant senior administrators
• Analyze and apply market data to assess business opportunities and priorities, including relevant impact of regional health care trends

Requirements

• BS/BA degree
• Minimum of 8 years of pharmaceutical or healthcare experience
• Previous hospital and IDN experience
• Direct health system provider and payer experience
• Understanding of the U.S. healthcare system, including direct experience working in hospitals and acute care, integrated delivery networks (IDNs), organizer provider networks, healthcare systems and payer dynamics
• Experience with hospital payment models and metrics, P&T process, formulary access and reimbursement dynamics, pathways and protocol development, EMR/EHR systems, pharmacy planning and operations
• Demonstrated ability to develop customer centric approaches, leverage multi-disciplinary capabilities and resources in order to realize objectives
• Track record of driving growth and / or achieving field execution targets in the pharmaceutical industry and consistently exceeding expectations
• Ability to lead without direct authority, collaborate with cross-functional teams, and drive strategic execution to achieve results and exceed goals
• Strong strategic thinking and problem-solving skills
• Proven track record of success in access, marketing, and/or sales
• Excellent analytical, social, communication (oral and written) and presentation skills
• Critical thinking and strong decision-making skills
• Proven leadership skills and ability to network across complex internal and external environments
• Valid driver's license within 50 United States

Qualifications

• BS/BA degree required
• Minimum of 8 years of pharmaceutical or healthcare experience required

Nice to Have

• Regional or national account management experience
• Psychiatry/Schizophrenia Expertise
• Sales Leadership
• Marketing/Home Office experience
• Prior people management experience

Skills

* Required skills

Benefits