Assistant Store Manager, Sales

About This Role

This role will support the leadership of the Flagship Wizarding World store in New York City by maximizing customer engagement and leading a team of brand specialists.

Responsibilities

• Maximize customer and fan engagement by delivering a world class service proposition
• Inspire high-performing teams within an ever-changing retail landscape
• Promote premium brand awareness through product training and knowledge
• Create strategies to increase customer engagement and profitability
• Actively foster a customer obsessed culture with team members
• Generate energy and execute with excellence on all brand priorities
• Be the voice of the customer and streamline communications to HQ

Requirements

• Minimum 4 years’ experience in premium or high volume retail management
• Good understanding of business and financial concepts
• Demonstrated ability to lead teams to drive results
• Established time management, prioritization, and organizational skills
• Proficiency in Word, Excel, PowerPoint
• Open availability for a flexible work schedule including overnights, evenings, holidays, and weekends

Qualifications

• Minimum 4 years’ experience in premium or high volume retail management

Skills

* Required skills

Benefits