Assistant Manager

About This Role

This role involves assisting in the daily oversight and execution of objectives related to sales, costs, employee retention, customer service, food quality, cleanliness, and sanitation within a Domino's Pizza store. The Assistant Manager will ensure brand standards are met and foster a positive working environment.

Responsibilities

• Understand all policies, procedures, standards, guidelines, and training initiatives to effectively manage the store in the General Manager's absence
• Ensure customers feel welcome and team members are responsive, courteous, friendly, and service-oriented
• Supervise that food and products are consistently prepared and served according to brand standards
• Assist other team members with opening, closing, and preparation tasks
• Actively manage others by working hands-on in preparing food, servicing customers, and overseeing delivery coordination
• Support company and store objectives in sales, service, quality, appearance, sanitation, and cleanliness through employee training and creating a positive working environment
• Control cash by adhering to cash handling and reconciliation procedures
• Fill in where needed to ensure customer service standards and efficient operations
• Assist in product management, confirming correct unit count and condition, and performing deliveries according to brand standards
• Identify labor or food cost issues and implement actions to impact those figures positively
• Assist in scheduling labor based on anticipated business activity while guaranteeing positions are staffed and labor cost objectives are achieved
• Provide suggestions and recommendations to General and Regional Managers

Requirements

• Ability to pass applicable Company background checks
• Excellent written and verbal communication skills
• Superb ability to multi-task
• Ability to function in a dynamic, fast-paced environment
• Ability to adjust to changing priorities
• Ability to enter orders using a computer keyboard or touch screen
• Ability to take orders over the counter or phone
• Ability to work independently and as part of a team
• Ability to add, subtract, multiply and divide accurately and quickly (may use calculator)
• Ability to make correct monetary change
• Ability to lead the team on duty

Skills

* Required skills