Alarm Service Technician

About This Role

This position is responsible for the proper installation, operation, and maintenance of fire alarm systems. Responsibilities include inspecting, testing, and performing system checks in accordance with fire code, identifying system deficiencies, and preparing accurate inspection reports.

Responsibilities

• Install and repair equipment according to established best practices and electrical, fire alarm, and life safety codes and installation standards.
• Verify the integrity of all work, including functionality testing and signal verification related to installed devices or repairs.
• Provide thorough documentation of work completed in the form of notation in the work order.
• Ensure all safety trainings are completed and up to date in regard to established timelines.
• Maintain an accurate inventory of truck stock, ensure vehicle is regularly serviced, cleaned, and organized, and immediately report any problems with the vehicle.
• Provide job status updates for review with manager as requested.
• Maintain assigned tools and equipment and report any defects or problems immediately upon discovery.
• Complete on-call duties as part of a branch rotation.
• Precall customers before arrival and notify of arrival and departure from a work site.
• Communicate applicable time and material estimates to the customer prior to work for approval.

Requirements

• Strong electrical and technical aptitude
• Ability to use test equipment including digital multi-meters, battery analyzers, and communication equipment
• Excellent written and oral communication skills
• Customer service oriented
• Good interpersonal skills and ability to work in a team and independently
• Flexible with scheduling requirements (evenings, weekends, out-of-town assignments)

Qualifications

• 2+ years of burglary, video, access, or life safety service/installation experience is required.

Skills

* Required skills

Benefits

Certifications