AI Lead, Commercial, Launch & Medical Excellence

About This Role

This role involves defining and implementing the AI strategy for Alexion's global Commercial, Launch, Market Access, Patient Engagement, and Medical Affairs organizations. The AI Lead will transform complex business challenges into AI-powered solutions to improve launch success, customer engagement, and patient outcomes.

Responsibilities

• Define and prioritize business-aligned AI opportunities, multi-year AI strategy, and roadmap; govern portfolio from proof-of-concept to scaled products.
• Act as product owner for AI solutions, setting problem statements and adoption thresholds, and overseeing delivery with internal teams and partners.
• Serve as the primary interface between Commercial teams, data scientists, and external AI partners, translating business needs into AI solutions.
• Lead cross-functional integration of AI into commercial, medical, CRM, and MSL platforms and workflows, driving change management for adoption.
• Partner with Head of Data and tech teams to ensure data quality and secure integration across commercial data sources, influencing platform choices.
• Ensure AI solutions meet privacy, promotional and medical compliance, pharmacovigilance, and audit requirements.
• Define OKRs/KPIs tied to business outcomes, track and communicate progress, impact, and value to leadership with clear narratives.
• Build and nurture a cross-functional network of super-users and AI champions, fostering a culture of scientific rigor, product thinking, and innovation.

Requirements

• BS in Computer Science or a relevant field
• 10+ years in biopharma/biotech Commercial, Launch, Market Access, or Medical Affairs functions
• 5+ years leading cross-functional, technology-enabled portfolios with measurable outcomes
• Demonstrated success sponsoring/directing AI initiatives from concept to scaled adoption
• Deep understanding of commercial business workflows, patient journeys, launch excellence, payer/access dynamics, omnichannel, field operations, and Medical Affairs engagement
• Ability to translate business needs into AI-enabled business solutions
• Proven ability to define roadmaps, prioritize portfolios, manage budgets, and deliver measurable impact
• Credible partner to Market Access, Field Leadership, Medical Affairs, and Data/Tech, influencing without authority
• Experience integrating new capabilities into business workflows and change management for adoption
• Familiarity with key data domains (claims, pharmacy, EHR/RWD, CRM/engagement, formulary/access, market research, medical insights)
• Working knowledge of privacy laws, audit and documentation standards, and commercial/medical compliance
• Comfortable engaging with AI/ML concepts (predictive modeling, NLP/LLMs), able to assess value, risk, and feasibility
• Exceptional ability to simplify AI concepts for scientific and business audiences and craft outcome-focused narratives

Qualifications

• BS in Computer Science or a relevant field (e.g., Information Systems, Data Science, Engineering)
• 10+ years in biopharma/biotech Commercial, Launch, Market Access, or Medical Affairs; 5+ years leading cross-functional, technology-enabled portfolios with measurable outcomes.

Nice to Have

• MS or MBA (with strong exposure to biopharma commercial/medical functions and AI familiarity)
• Rare disease commercial experience, including small-population targeting and privacy-preserving analytics
• Experience acting as business product owner for AI solutions, driving adoption and measurable outcomes
• Portfolio financial acumen (investment cases, ROI) and partnership governance

Skills

* Required skills

Benefits