Advocacy 24/7 Triage Nurse

About This Role

The Advocacy 24/7 Triage Nurse provides telephonic first aid to injured workers using nationally recognized standards of care to facilitate treatment goals. This essential role requires the ability to work a variety of shifts to cover 24/7 duties including evenings, nights, weekends, and holidays.

Responsibilities

• Provide telephonic assessment and make treatment recommendations for injured workers using national telephonic triage protocols.
• Recommend appropriate providers based on state law and employer’s preferred provider network requirements.
• Educate callers on self-care instructions in accordance with national telephonic triage protocols.
• Communicate plan of care to customer contacts and/or supervisor.
• Evaluate injured worker’s response to first aid recommendations within a specified timeframe.
• Document clinical assessments in organized, concise format and submit written reports within a specified timeframe.
• Obtain and maintain licensure as a Registered Nurse in 50 states and the District of Columbia.

Requirements

• Current RN licensure in Nurse Licensure Compact (NLC) state with multistate designation
• 3 or more years of clinical experience in occupational medicine, urgent care, emergency room, or home health care
• Internet upload and download speeds of at least 80Mbps

Qualifications

• Graduate of accredited school of nursing with a diploma/Associates degree (Bachelor of Science degree or Bachelor of Science in Nursing preferred)
• 3 or more years of clinical experience in occupational medicine, urgent care, emergency room, home health care (Telephone triage/Workers’ Compensation experience preferred)

Nice to Have

• Bachelor of Science degree or Bachelor of Science in Nursing
• Telephone triage/Workers’ Compensation experience

Skills

* Required skills

Benefits