Admissions Coordinator

About This Role

This role involves coordinating all admissions and re-admissions for the facility, assisting with marketing efforts, and providing accurate information to prospective residents to maintain and exceed census goals.

Responsibilities

• Work closely with the Admissions Director to coordinate all admissions into the center
• Schedule admissions timely and appropriately and notify required team members of expected admissions and their individual needs
• Coordinate admission process to ensure room readiness, 1st Impressions and ensure necessary equipment is in place
• Greenlight new admissions, welcome them and answer any questions
• Answer phones timely, respond to inquiries
• Conduct tours
• Coordinate timely admission contract completion
• Work to maintain a census culture within the center
• Work to maintain and exceed the census goals

Requirements

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent sales and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and to delegate them when appropriate
• Ability to function well in a high-paced and at times stressful environment
• Proficient with Microsoft Office Suite or related software

Skills

* Required skills