Administrative Professional

About This Role

This role involves managing customer inquiries via calls and emails, documenting accounts, coordinating service routes, and supporting the team to ensure smooth operations and excellent customer service for a pest control company.

Responsibilities

• Manage inbound calls and emails, assisting customers with payments, scheduling, and conflict resolution
• Document customer accounts and ensure accurate and prompt paperwork completion
• Coordinate and prepare monthly service routes for professionals, ensuring correct schedules
• Handle additional tasks and projects as needed to support the team
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service
• Foster consistent communication with customers, ensuring their needs are always met

Requirements

• High School Diploma or equivalent
• Must be at least 18 years of age
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint)

Qualifications

• High School Diploma or equivalent
• No experience necessary

Nice to Have

• Great Phone experience

Skills

* Required skills

Benefits