Administrative Professional
Full Time
Entry Level
Posted 2 weeks ago
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Upload Your ResumeAbout This Role
This role involves managing customer inquiries via calls and emails, documenting accounts, coordinating service routes, and supporting the team to ensure smooth operations and excellent customer service for a pest control company.
Responsibilities
- Manage inbound calls and emails, assisting customers with payments, scheduling, and conflict resolution
- Document customer accounts and ensure accurate and prompt paperwork completion
- Coordinate and prepare monthly service routes for professionals, ensuring correct schedules
- Handle additional tasks and projects as needed to support the team
- Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service
- Foster consistent communication with customers, ensuring their needs are always met
Requirements
- High School Diploma or equivalent
- Must be at least 18 years of age
- Proficiency in Microsoft Office tools (Word, Excel, PowerPoint)
Qualifications
- High School Diploma or equivalent
- No experience necessary
Nice to Have
- Great Phone experience
Skills
Microsoft Excel
*
Microsoft PowerPoint
*
Microsoft Word
*
* Required skills
Benefits
Dental Insurance
Paid Sick Leave
Employee Discounts
Paid vacation
Vision Insurance
Paid Holidays
Maternity Leave
401(k) with company match
Life Insurance
Employee Stock Purchase Plan
Medical Insurance
Training Program
About Northwest Exterminating
McCall is a pest control company founded on values of honesty, integrity, and excellence, dedicated to serving communities and making people's lives better by solving pest problems.
Professional Services
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