Account Director
RemotePosted 1 month ago Expired
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Upload Your ResumeAbout This Role
As an Account Director, you will manage key strategic client accounts for promotional merchandise programs, ensuring client satisfaction and driving business growth. The role involves overseeing end-to-end execution of projects and mentoring internal account team members.
Responsibilities
- Develop and maintain effective and productive client relationships
- Understand clients' business goals and objectives to provide tailored promotional merchandise program solutions
- Deliver exceptional customer service and exceed client expectations
- Oversee and support ImageSeller Account Team members
- Lead client program strategy development and execution
- Initiate recommendations and strategies to achieve program objectives
- Plan, coordinate, manage and implement the timeline, budget and deliverables for client programs
- Lead program direction including creative direction, offerings, inventory management and strategic program planning
- Oversee website implementation and day to day logistics, manage inventory and fulfillment process
- Stay informed about industry trends, competitor activities, and market changes
Requirements
- 4-8 years of industry experience in Promotional Products, CPG, Apparel or related merchandise
- Knowledge of the Promotional Merchandise Industry including promotional products merchandising, sourcing, and purchasing
- Financial acumen to understand pricing and margin impacts on profitability
- High degree of organization and strong attention to detail
- Ability to prioritize and work to meet deadlines
- Proactive problem solver
- Ability to work independently and with cross functional internal and external resources
- Personally motivated and goal-oriented
- Ability to manage multiple clients and tasks simultaneously
- Able to lead and manage strategic client relationships
- Excellent written and verbal communication skills
- Excellent interpersonal skills
Qualifications
- Bachelor’s degree or equivalent
- 4-8 years of industry experience in Promotional Products, CPG, Apparel or related merchandise, or 4-6 years of proven experience in a similar role
Benefits
About Firebolt Group
ImageSeller, a creative agency specializing in branded merchandise, helps companies build and manage strategic merchandise programs. It sources, produces, and distributes branded merchandise nationwide.