Wireless Retail Store Manager

About This Role

Manage and lead an AT&T retail store, ensuring sales goals are met and fostering a positive customer experience. This role focuses on developing a high-performing sales team and driving growth in the wireless telecommunications sector.

Requirements

• Two plus years of retail wireless management experience preferred OR three or more years of sales and/or customer experience in telecommunications or related industry with consistent attainment of sales quota and objectives
• Excellent interpersonal, communication and leadership skills
• Ability to expertly use and teach others to use wireless technology and services
• Thrive in a fast-paced and competitive environment
• Well-developed planning, analytical and problem-solving skills
• Familiarity with wireless terminology, industry trends, and wireless retail systems
• Ability to collaborate with key stakeholders
• Strategic perspective and ability to champion change
• Inspiring your team through high performance, collaboration, and teamwork
• Utilizing professional expertise to solve problems and analyze issues
• Taking initiative and striving and creating results
• Possess a competitive spirit and desire to meet and exceed sales goals
• Speak effectively before customers or Team Members, individually or in groups
• Knowledge of principles and processes for providing customer service, including needs assessment, quality standards, and satisfaction evaluation
• Effectively interact with all levels of organizational staff and company personnel
• Excellent presentation/facilitation, organizational, analytical, interpersonal, written/oral communication, and customer service skills
• Accept and implement verbal and written feedback

Qualifications

• 2+ years of retail wireless management experience OR 3+ years of sales/customer experience in telecommunications.

Benefits