Warehouse Receptionist / Production Assistant

About This Role

This role supports an experiential marketing agency's Queens-based production warehouse by managing reception duties and assisting with hands-on production and operational tasks. The position ensures the efficient functioning of the warehouse while supporting the production team for events.

Responsibilities

• Serve as the friendly first point of contact for clients, partners, and visitors
• Greet guests and ensure they feel comfortable and welcomed in our space
• Help maintain a clean, professional, and organized front-of-house environment
• Keep the 10,000 sq ft warehouse organized, efficient, and production-ready
• Assist the production team with prep, organization, and light production tasks
• Coordinate pre-event preparation and post-event breakdowns
• Help manage and coordinate staff, freelancers, or temporary workers assisting in the warehouse
• Order supplies and manage inventory to ensure nothing is missing for upcoming projects
• Track tools, materials, and equipment used across activations
• Liaise with cleaning staff, maintenance workers, and subcontractors as needed
• Flag facility or equipment issues and help coordinate solutions
• Work closely with the production team to ensure smooth day-to-day operations
• Support scheduling, organization, and logistics related to warehouse projects

Requirements

• Highly organized with strong attention to detail
• Comfortable with technology, systems, and basic tools (Google Workspace, spreadsheets, task tracking)
• Strong communicator and a positive, can-do attitude
• Comfortable working in a warehouse environment and assisting with hands-on tasks
• Reliable, proactive, and able to manage multiple priorities
• Friendly, professional, and client-facing when needed

Qualifications

• Entry-level position; experience in a warehouse, production, events, or operations role is a bonus but not required.

Nice to Have

• Interest in experiential marketing, events, or brand activations
• Experience in a warehouse, production, events, or operations role
• Enjoys working with physical builds, logistics, and behind-the-scenes production

Skills

* Required skills