Virtual Field Representative

About This Role

This role is responsible for the commercialization of Vertex Pharmaceuticals therapies to healthcare offices and providers via teleconference or telephone, providing key clinical information and educational materials. The Virtual Field Representative will work independently from a remote home office to cultivate an assigned virtual territory and achieve measurable results.

Responsibilities

• Complete assigned disease state and product training within required timeframes, developing a comprehensive understanding of the market, disease state, clinical information, and core selling messages.
• Deliver review committee approved, education-focused messages, as well as the assigned therapeutics area disease-state information to selected HCPs.
• Partner with existing Vertex employees to build and execute business plans.
• Enhance HCP awareness of Vertex Pharmaceuticals products and clinical data.
• Equip HCPs with appropriate tools to facilitate a robust clinical conversation, enabling them to teach their patients about the assigned therapeutic area.
• Build HCP trust, knowledge, and confidence in identifying possible treatment gaps in appropriate patient groups.
• Increase awareness of the assigned therapeutic area and empower HCPs to identify treatment gaps in diagnosed patients.
• Achieve call activity and adherence goals, as well as brand performance objectives set forth by the Client.
• Ensure that sample and literature requests are generated accurately and perform appropriate follow up and investigation on product shipments as needed.
• Maintain database entries on targeted customer calls including attempts, product discussions, literature requests, and sample requests.
• Provide feedback and recommendations to team leadership on areas and opportunities for improvement.
• Comply with all company, PDMA, compliance and regulatory policies and guidelines.
• Work independently from a remote home office.
• Cultivate assigned virtual territory and be accountable for measurable results.

Requirements

• Bachelor's degree from an accredited college or university
• 2+ years sales experience in an outbound Virtual/Tele-sales or field sales role preferably with a healthcare or pharma emphasis
• Strong sales aptitude in highly competitive markets
• Documented sales results
• Rich understanding of the total office call
• Proficiency in Microsoft Office software (Word, Excel, Outlook)
• Excellent communication & rapport building skills
• Ability to learn complex medical topics, adherence to established compliance guidelines, patient assistance programs, pharmacy and insurance/market access landscapes
• Aptitude and confidence to converse with physicians, as well as all levels of medical office staff
• Stable internet connection adequate to support voice over VoIP calls and virtual call platforms

Qualifications

• Bachelor's degree from an accredited college or university
• 2+ years sales experience in an outbound Virtual/Tele-sales or field sales role preferably with a healthcare or pharma emphasis

Nice to Have

• Pain experience
• Launch experience

Skills

* Required skills

Benefits