Vice President Information Technology Infrastructure

About This Role

This role is responsible for the strategic direction, reliability, security, and operational effectiveness of the organization's core technology infrastructure. It ensures foundational technology services are resilient, secure, and aligned with organizational priorities.

Responsibilities

• Lead the Infrastructure and Operations organization to ensure technology services align with organizational goals and key performance indicators
• Define and execute the enterprise IT infrastructure strategy across on-premises, cloud, and hybrid environments
• Maintain hands-on technical understanding of the infrastructure environment, with particular depth in network engineering and network operations
• Oversee network architecture, engineering, and operations, including LAN, WAN, wireless, internet connectivity, and voice services
• Assess infrastructure across people, process, and technology to identify bottlenecks and implement improvements that ensure reliable and scalable operations
• Partner closely with Information Security to deliver information security and IT risk initiatives, including compliance with patching, vulnerability management, and hardening standards
• Manage third-party vendors and managed service providers, holding them accountable for delivery of outsourced services, including Network Operations
• Design, implement, and regularly test a robust Disaster Recovery and Business Continuity strategy for critical systems and infrastructure
• Identify single points of failure across infrastructure platforms and recommend and implement mitigation strategies
• Oversee the monitoring, maintenance, upgrade, and administration of enterprise systems, including networks, servers, storage, virtualization platforms, applications, databases, end-user devices, and mobile technologies
• Ensure service levels, availability, and performance meet organizational objectives and user expectations
• Establish standardized operational processes and key performance metrics aligned with ITIL best practices

Requirements

• 10+ years of progressive experience in IT infrastructure, operations, or engineering, including senior leadership roles
• Strong hands-on background in enterprise infrastructure and network engineering environments
• Experience with enterprise networking platforms (Cisco, Aruba, or similar)
• Proven experience leading complex infrastructure operations while remaining technically engaged
• Demonstrated success delivering infrastructure modernization, reliability, or transformation initiatives
• Experience managing vendors, managed services, and complex technology contracts
• Excellent leadership, communication, and stakeholder management skills
• Experience operating hybrid infrastructure environments, including cloud platforms (AWS, and Azure)

Qualifications

• 10+ years of progressive experience in IT infrastructure, operations, or engineering, including senior leadership roles

Nice to Have

• Familiarity with IT service management frameworks (ITIL or similar)
• Experience in highly regulated, complex, or mission-driven organizations
• Relevant technical or architectural certifications

Skills

* Required skills