Vehicle Condition Assessor

About This Role

Assess vehicle conditions, ensure accurate recording of appraisal information, and provide exceptional customer service. Assist with inventory management, lot merchandising, and wholesale auction operations for a leading automotive retailer.

Responsibilities

• Conduct accurate vehicle condition assessments, collecting and recording information about customer appraisals for analysis
• Accurately option vehicles during assessments and for CarMax inventory
• Perform quality and timely imaging of Retail and Wholesale vehicles for CarMax websites
• Complete vehicle secures, including reading and verifying appraisal entry information for discrepancies
• Complete vehicle walkarounds, communicating information accurately and timely
• Assist Merchandising Department with maintaining inventory and executing customer transfers
• Complete final condition verifications on inventory acquired through online customer channels
• Assist in the preparation and operation of the wholesale auction
• Partner with Inventory and Sales Departments to conduct lot merchandising as needed
• Assist with on-boarding of new associates

Requirements

• Ability to follow detailed, standardized processes
• Ability to read, interpret, and transcribe data to maintain accurate records
• Ability to multi-task in a high energy, fast-paced work environment
• Ability to speak and listen effectively with internal and external customers
• Ability to function effectively within other departments in a team-oriented environment
• Valid driver's license