Valet

About This Role

This role is for a Service Porter to join the Mercedes-Benz of San Diego dealership team, focused on delivering extraordinary customer service experiences by professionally greeting and connecting customers with the dealership team.

Responsibilities

• Professionally and courteously greet customers
• Help connect customers by phone or in person with the dealership team
• Assist customers and vendors to find the support they're looking for
• Route customers promptly to the appropriate team member
• Connect with customers about their vehicle questions in a professional manner
• Support the dealership sales and service team during events and rush hours
• Manage telephone switchboards to handle customer calls
• Enter basic customer demographic information into the sales control system

Requirements

• Genuine interest in providing an exceptional customer service experience
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude
• Excellent communication, interpersonal, and organizational skills
• Strong work ethic with the ability to work in a fast-paced, results-driven environment
• Ability to provide prompt assistance to customers with courtesy, accuracy, and professionalism
• Valid driver's license
• Good driving record

Benefits