Unified Communications - MITEL - Account Manager

About This Role

Manage and grow Unified Communications system and services sales, focusing on Mitel solutions, within the state of Florida by establishing positive customer relationships and developing effective sales strategies.

Responsibilities

• Present, promote, and sell MCS Unified Communications systems and services to prospective customers, focusing on Mitel solutions.
• Manage relationships within the state of Florida with MCS’s OEM partners.
• Establish, develop, and maintain positive business relationships through regular customer contact to ensure future sales.
• Develop a sales strategy to gain customer understanding of the company's UC capabilities.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Achieve agreed-upon sales targets and outcomes within the schedule.
• Identify customer needs and develop strategies to meet company sales objectives.
• Utilize MCS marketing strategies to follow up on leads, find and establish contact with prospects, and qualify potential buyers.
• Develop financial justifications, prepare proposals, make presentations, and perform necessary follow-up for a successful close.
• Coordinate sales effort with team members and other departments, including estimating, project management, and installation teams.
• Conduct seminars and demonstrations to identify and generate leads for prospective customers.
• Participate in trade shows, special product demonstrations, and other events with the objective of increasing sales and enhancing the company’s image.

Requirements

• Minimum 3 years of successful, consultative, outside sales experience with Unified Communications technologies
• Comprehensive industry knowledge and familiarity with building codes, electrical codes, and communication standards.
• Ability to quickly identify and qualify opportunities, as well as handle complex, large-scale accounts and high-value contracts.
• Experience working with electrical contractors, general contractors, IT teams or consultants, engineers, or end users, with the ability to read construction blueprints and wiring diagrams.
• High degree of self-discipline and ability to prioritize, multitask, and meet deadlines in a fast-paced corporate environment.
• Excellent written and verbal communication skills, using tact and diplomacy when dealing with customers.
• Reliable, self-motivated, success-driven, with excellent organizational, negotiating and follow-up skills.
• Proficiency in industry-related equipment, including Windows, MS Office, and Salesforce.
• Ability to pass a pre-employment substance abuse test and background check.

Qualifications

• Bachelor’s Preferred, High School Diploma or Equivalent with relevant experience
• Minimum 3 years of successful, consultative, outside sales experience with Unified Communications technologies

Nice to Have

• Experience in the SLED (State and Local Education) markets within Florida with Mitel and Unify.
• Industry certifications preferred.

Skills

* Required skills