Underwriting Service Coordinator

About This Role

The Underwriting Service Coordinator supports the expansion of medical professional liability business by processing requests, partnering with underwriters, and managing the submission lifecycle for healthcare organizations and professionals.

Responsibilities

• Possess a strong working knowledge of TDCSU products and corresponding product appetites
• Partner with assigned underwriter(s) to assure high level of satisfaction for broker experiences
• Support the submission lifecycle process utilizing established guidelines, workflows and service metrics
• Primary responsibility for renewal solicitation and pre-work, binder processing, subjectivity follow-ups, policy issuance and mid-term transactions
• Assure all required data elements to close out the underwriting process for respective accounts are complete and accurate
• Maintain a strong working knowledge of policy administration and related systems functionality
• Assist underwriters with training on systems and suggest enhancements to policy administration systems

Requirements

• 1-3 years specialty lines experience as underwriting assistant or equivalent
• Proficiency with Excel
• Proficiency with Word
• Demonstrated aptitude with Windows based operating systems

Qualifications

• 1-3 years specialty lines experience as underwriting assistant or equivalent

Nice to Have

• Superior customer-service
• Strong interpersonal and collaboration skills
• Good listening skills
• Displays Patience
• Excellent Problem-solving skills
• Extremely organized
• Effectively communicates, both in writing and orally
• Strong attention to detail
• Sets priorities effectively
• Excellent judgment
• Engenders confidence and trust with underwriters and other support staff
• Willingness to learn
• Takes charge
• Operates with minimal supervision yet knows when to seek guidance or approval

Skills

* Required skills