Transport Driver

About This Role

Serve as a Transport Driver, ensuring the safe and timely transportation of clients to care facilities. This role involves direct client interaction, vehicle maintenance, and meticulous record-keeping, often serving as the primary in-person representative of the company.

Responsibilities

• Perform long- and short-distance driving, coordinating routes and schedules with dispatchers.
• Retrieve and secure clients and personal belongings for transportation to destination facilities.
• Maintain a detailed log of working hours in compliance with state and company policies, submitting monthly to Field Supervisor.
• Ensure mechanical issues with the vehicle are corrected promptly, reporting defects, accidents, and violations immediately.
• Perform daily maintenance of vehicle including refueling, cleaning, and stocking snacks/water.
• Interact with facility staff, clients, and family members in a professional manner in a mental health setting.
• Address problems and create solutions, collaborating with Dispatcher and elevating issues to Field Supervisor when necessary.
• Enter data into the Samsara system, maintain logs of calls, incidents, and miles driven, submitting reports monthly to Field Supervisor.
• Work collaboratively with Director of Operations and Field Supervisors to update and maintain a list of facility contacts.
• Drive excellence by creating efficiencies that reduce transport arrival times under the 2-hour maximum and report all overages to Field Supervisor.

Requirements

• 26 years or older
• Excellent driving record
• Proficient in English (oral and written)
• Tech-savvy, good typing skills, and experience with data entry
• Ability to work 5A-3P
• Ability to work nights, weekends with flexible hours as needed
• Ability to operate in highly stressful situations, adapting and making decisions as needed
• Ability to multi-task, interpreting on-going problems and suggesting possible solutions

Qualifications

• High school diploma or equivalent
• Prior law enforcement, military, dispatch, logistics or mental health experience helpful, but not required.

Nice to Have

• Prior law enforcement experience
• Military experience
• Dispatch experience
• Logistics experience
• Mental health experience

Skills

* Required skills